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Headline A fault in the Tesla app prevents owners from entering their vehicles.
Year 2021
Month November
Country Several

Several owners of Tesla vehicles throughout the world reported through networks and forums an error in the company’s mobile application server (500 Server Error), which acts as an electronic key, this left owners without the possibility of access to their vehicles. The extent of those affected is unknown, but the data collected by Downdetector indicates that the incidents began to be recorded around 20:30 (UTC), so the problem would have lasted for 6 hours.

Intentionality Other
Target Vehicle
Company Tesla
Type of company Automotive
Data / Life Data
Access Physical and remote
System Electronic key
Recognized by brand 
Source https://actualidad.rt.com/actualidad/410965-decenas-propietarios-tesla-reportan-poder-abrir-auto-falla-aplicacion

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