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Headline Alert: A12 / 00165/21 – KIA SORENTO, SORENTO HYBRID
Date 08 February 2021
Country of origin South Korea
reporting country Béelgium
Description 

The eCall system – the device that makes a call to the emergency services when the vehicle is involved in an accident – could malfunction and not transmit the VIN number of the affected vehicle – which is the one used to identify it – when the car is involved in an accident. This can cause a delay in the action of the emergency and rescue services, increasing the risk of injury to the occupants involved.

Brand Kia
Model Sorento, Sorento Hybrid
Affects Array
Access Physical and remote
System E-call
Source https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10003069
Risk Grave
Alert number A12 / 00165/21



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