|Headline||Alert: A12 / 00165/21 – KIA SORENTO, SORENTO HYBRID|
|Date||08 February 2021|
|Country of origin||South Korea|
The eCall system – the device that makes a call to the emergency services when the vehicle is involved in an accident – could malfunction and not transmit the VIN number of the affected vehicle – which is the one used to identify it – when the car is involved in an accident. This can cause a delay in the action of the emergency and rescue services, increasing the risk of injury to the occupants involved.
|Model||Sorento, Sorento Hybrid|
|Access||Physical and remote|
|Alert number||A12 / 00165/21|